FAQ

The kit includes over 30 essential pooja samagri like turmeric, kumkum, diya, ghee, prasadam, and more. It also comes with an optional eco-friendly clay Ganesha idol and 21 pathris. Everything is neatly packed to complete your Ganesh Chaturthi rituals with ease.

At the moment, we only deliver within Hyderabad city limits to ensure timely and safe handling. This allows us to maintain freshness, quality, and prompt delivery. We’re working to expand to more cities in the future.

No, you cannot choose from three product options based on your needs — 1 Ft Ganesha with kit, 2 Ft Ganesha with kit, or only the pooja kit. Each variation includes all necessary items for the ritual. Simply select your choice while ordering.

Absolutely! Our idols are handcrafted from 100% natural clay and painted with non-toxic, biodegradable colors. They dissolve easily in water, making them safe for home immersion. It’s our small step toward a greener celebration.

You can order directly from our website by selecting your preferred kit and filling in your Hyderabad delivery details. The checkout process is simple and secure. Once confirmed, you’ll receive an order confirmation via email or SMS.

If any item is missing or damaged in your kit, please contact us within 12 hours of receiving it. Share photos and your order ID with our support team. We’ll quickly resolve the issue and ensure you’re taken care of.

We accept online payments through UPI, debit/credit cards, and net banking for your convenience. All transactions are encrypted and secure. Currently, we do not offer Cash on Delivery (COD).

Once your kit is shipped, you’ll receive a tracking link via SMS or email. This allows you to monitor your delivery in real time within Hyderabad. For urgent help, feel free to reach out to our support team directly.

You will receive the kit 2 days before the festival. i,e 25^th and 26^th august 2025.

No, the leaves are carefully packed in goni cloth to ensure they stay fresh.